FAQ

Help! I have an urgent issue! What do I do?

What cloud providers do you support?

I have existing cloud credits. Can I use my cloud credits through Shadeform?

How do I access my GPU instance?

What is Shadeform's docker feature?

How much GPU availability is on the platform?

What's next for Shadeform?

What machine SLAs do you have?

What is Shade Cloud?

How do I run as the root user on my instance?

First, save your public SSH key to the /root/.ssh/authorized_keys directory. Next, run the following commands:

sudo chown -R root:root /root/.ssh
sudo chmod 700 /root/.ssh
sudo chmod 600 /root/.ssh/authorized_keys

You should now be able to SSH into your instance as the root user.

How much does Shadeform cost?

How does Shadeform billing work?

Can I do invoice payments instead of pay as you go?

Can I reserve my instances for a longer period of time?

I'm a GPU provider and want to offer my machines through Shadeform. What are the next steps?

Is Shadeform hiring?